Product and account support
Include the project or order ID shown in My radios and a short description of what happened.
Customer and privacy supportStart with a safe,
Service operatorKinvoria Open Paddle support
Contact us
Start with a safe,
direct message.
We help with account access, private voice controls, delivery, refunds, privacy rights, accessibility, and security concerns.
Email support
Send us the details.
Never email card numbers, passwords, audio files, or a full private invitation, listening, removal, or admin link.
[email protected]Privacy and voice removal
Use the private removal link when available. For access, correction, deletion, or another privacy right, describe your relationship to the project.
Refunds and payments
Include the Paddle transaction ID and purchase email. Paddle buyer support can also locate a receipt or review a refund request.
Security and accessibility
Tell us about a suspected security issue, exposed private link, accessibility barrier, or accommodation you need.
Content and rights reports
Identify the project or material, the copyright, trademark, privacy, publicity, or other right affected, and your authority to report it. Do not email audio or a full private link.
Payment support
Paddle is the merchant of record and can locate receipts, explain charges, and process eligible refunds.